Now credit card complaints can be filed online at the Consumer Financial Protection Bureau website. The process is very user friendly and walks the applicant through a simple 5 step process. First, you describe what happened, followed by how you want things to be resolved now that you are filing a complaint. After that, you only need to enter your personal information along with your credit card information and review the form.
So don't wait until it's too late. With all the scams going on, it's important to keep an eye on your credit information regularly. And now if something were to happen, you'll know what to do.